Fast, Affordable Desktop PC, Laptop, upgrade & Repair. Your gadgets play a major role in your professional, personal and school life. When your Laptop, PC, or MacBook breaks you want an expert to handle the repair. That’s where we come in. With over a decade of experience in the electronics repair industry, Xenon Repairs can get the job done quickly and effectively.
Why choose us
Trusted source for Laptop/PC repair
FREE DIAGNOSTIC
WE OFFER THE BEST PRICES
QUICK/CONVENIENT REPAIR PROCESS
180-DAY WARRANTY
Repair within 30’
How it works
01. Select your device brand needs repair.
02. Select a convenient location for the repair.
03. Repair professionals get in touch with you.
Select device
Get your repair started
Laptop Repair
From cracked Laptop screens to faulty /slow laptop our technicians are able to fix almost any problem with your Laptop.
Laptop/PC upgrade
Got a very slow Laptop or a slow PC? Whatever your problem we can help, most jobs take less than an hour to complete!
Computer Repair
Whether you are running a MacBook Air, the latest Dell XPS or an old Lenovo that has seen better days, we can get you back on track.
Our Services
Services at your convenience
Come in store.
We’ve got locations around the Polokwane, so you can pop in and see us. Come in & experience our fast & friendly service!
We collect through our reliable courier/ On location.
No time to visit us in person? No problem! Make an appointment with us and we will come to your location to handle your issue on the spot.
We can also send our courier for collection.
Have questions?
Frequently asked Questions
How long will my Laptop take to repair?
If you visit our walk in centre most repairs are undertaken within 24 – 48 hours subject to parts availability. If you need your Laptop back sooner a 24 Hour Express Service is available for only R300, your device repair is then given priority treatment.
How should I package my laptop for shipping?
Please use a sturdy box with proper padding to protect your laptop in transit. We are not liable for damage caused during shipping to our facility.
Do you provide prepaid shipping labels?
At this time, customers are responsible for shipping their device to us. We can book your device on your behalf, but the cost will provide by you.
Can I check the status of my repair?
Absolutely! You’ll receive email updates at each stage, and you’re welcome to contact us at any time for a status update.
Do you offer any warranty on repairs?
Yes, we offer a 60-day limited warranty on most completed repairs. This covers the specific issue that was repaired, not unrelated issues or additional damage after return.
Will I lose any data from my Laptop?
We endeavor to keep all information intact, unless it is necessary to remove as a part of the repair. These repairs usually include software problems or liquid damage. If your data is particularly important, please do let us know when you send in your laptop. Extra charges can be added backing up your data.
What happens if my laptop can’t be repaired?
In cases where we determine the laptop is not repairable or you choose not to proceed with the repair, we will return your device. Please note, the diagnostic fee is non-refundable and return shipping costs will apply.
What kind of parts do you use for repairs?
We only use 100% genuine parts where possible. If original parts are not available we will source the next best thing OEM parts from the same factories that produce the parts.
How does the mail-in repair process work?
Simply fill out our mail-in repair request form, pack your laptop securely, and ship it to us. Once we receive your device, our technician will diagnose the issue and contact you with a repair quote or update. After approval, we proceed with the repair and ship it back to you.
How long does the repair take?
Turnaround time is typically 48 to 72 working Hours, depending on the complexity of the repair and parts availability.
Is there a diagnostic fee?
Yes, we charge a diagnostic fee to cover inspection and testing. This fee may be applied toward the final repair cost if you proceed with the service.
Testimonials
Real customer reviews
Thanks Williams, I was really pleased with Xenon repairs services. Would definitely recommend you and have already given out some of your business cards that were left with me. All the best for your future success.
Thank you so much Xenon repairs for not only saving me time and money but making it so easy for me to coordinate my work schedule with fixing my laptop. Hopefully my Laptop won’t drop again but if it does I know who to contact.
Thank you for giving my computer a spring clean. It is running faster, my home screen is neater and the colour stays as it should. You’ll definitely be my person to call again should I need you. Looking forward to my new printer.